Group: Salesforce Training & Adoption Programs

Learn to read reports, set KPIs, and align Salesforce data with business outcomes.

Deep dive into configuration, data management, reporting, and user management.

Get fluent in case routing, Knowledge Base, Omni-Channel, and automation flows.

Master campaign setup, audience segmentation, and integration with marketing platforms.

Learn lead management, pipeline tracking, and automation tools like Sales Cadences.